Main Street Financial is an accounting and advisory firm founded by Jason Snider, serving growing businesses across e-commerce and professional services. The firm provides bookkeeping, accounting, Profit First advisory (a cash management method that prioritizes profit by allocating it first), and tax preparation for companies with revenues ranging from $1 million to $10 million.
As advisory became a larger part of the firm’s work, Main Street Financial needed a consistent, low-risk way to access clean client banking data without adding operational overhead.
“We don’t want to move money. That actually creates more liability for us. We’re just looking for access to the information.”
- Jason Snider, Founder, Main Street Financial
Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
Firm Outcomes
Saved 20 to 25 hours per week by streamlining access and statement retrieval
Eliminated $200 to $300 in monthly banking and software costs
Delivered ~$3,500 in estimated annual value to the firm
Before Relay: Limited access, added risk, and operational bottlenecks
Access to clients’ financial data is essential for accounting and advisory firms. However, most traditional banks don’t offer a safe, scalable way to provide visibility without sharing credentials or granting transaction-level control.
At Main Street Financial, this meant relying on clients to manually send statements or exports each month, often delaying access to information and pushing work into already busy periods like tax season.
“Access was the biggest roadblock,” Jason explains. “We don’t want to move money around. That actually creates more liability for us. We just need the data.”
Without standardized access to client data, month-end closes slowed, follow-ups increased, and workflows varied across clients using different banks. Even when delays weren’t the firm’s fault, the experience reflected poorly on the advisory relationship—wasting time, increasing risk, and creating an operational bottleneck that limited the company’s ability to scale.
The solution: Standardized access and cleaner workflows with Relay
Main Street Financial adopted Relay to address its core challenge: maintaining secure, consistent access to client banking data without compromising control or increasing liability.
With Relay, Jason’s team can view all client accounts from a single login. One internal team member can retrieve monthly statements in minutes each month and share them with the bookkeeping team, eliminating the need to chase clients or wait on emails.
This shift removed a major source of friction across the firm by eliminating:
Shared credentials
Reliance on personal MFA
Manual back-and-forth with clients
Relay also supports the multi-account1 structures required for Profit First, giving clients clear separation between operating expenses, taxes, payroll, and profit. Clients understand where their money is going, and advisors can quickly see what’s available versus allocated.
“If we need to change something, it’s quick. We don’t have to wait or work around the system.”
The result is a standardized banking setup that works for both the firm and its clients, becoming a dependable foundation for advisory work.
1Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
The impact: More capacity, cleaner data, and better advisory conversations
Once Main Street Financial standardized clients on Relay, the operational benefits were immediate.
Reclaimed time and smoother operations
By eliminating manual statement collection and inconsistent bank access, the firm saves an estimated 20 to 25 hours per week. That time is no longer spent troubleshooting or following up; instead, it’s reinvested into core firm work and advisory, keeping deliverables on schedule.
Reduced costs and fewer errors
Main Street Financial leveraged Relay to cut $200 to $300 per month in banking and software costs, as well as reduce reconciliation issues and missed payments caused by delayed or incomplete information.
Clearer visibility for better decision-making
With consistent account structures and real-time access to data, Jason’s team no longer works reactively, and advisory conversations start with clarity instead of catch-up.
Internally, Jason describes the shift as a major improvement in confidence and visibility, moving from incomplete, delayed data to a clear, accurate financial picture that supports proactive guidance.
A better client experience
Clean access and clear account structures reduce year-end scrambles, prevent last-minute surprises, and make it easier for business owners to understand their numbers without added complexity.
“We focus on experience and who we allow into our tech stack, because it reflects on us—whether it’s our fault or not—and on the experience clients get when interacting with the tools we recommend as part of their relationship with us,” Jason says.
Relay: A foundation for scalable, low-risk advisory operations
For Main Street Financial, Relay provides the infrastructure needed to scale advisory services without adding risk or overhead. By standardizing access, simplifying workflows, and supporting healthy cash management systems, Relay enables the firm to deliver cleaner data, stronger advisory, and a better experience for every client.
1Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
